Returns And Warranty
Under our Returns & Refund Policy, you may return or exchange an item if it is:
- In the original packaging, including instruction manuals and all accessories.
- Unused and in its original condition.
- Returned within 7 days of purchase.
What do we need from you?
- Proof of purchase (original purchase receipt to your nominated email address).
Do we offer replacements or exchanges?
- Yes, we do. If you have received a damaged or defective item due to manufacturing fault , we will happily send you a replacement of the same item or a refund . Feel free to call us on +614383183 to discuss.
Returns and warranty
Credits and Refunds will depend on the manufacturer’s warranty policies. To apply please email info@fissman.com.au and our team will get back to you. Returns must be packaged in original packaging and sent to the address below for checking and approval. Response time frame is 48 hours after receiving return. FISSMAN AUSTRALIA Head Office is 1/7 West Street, Croydon, NSW, 2132. Phone: (03) 9087 1233